Servatur Casablanca Suites & Spa

Hotels & Resorts
Puerto Rico
Servatur Casablanca Suites & Spa - Adults Only
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Servatur Casablanca Suites & Spa - Adults Only | Puerto Rico

Avenida de Gran Canaria, 24, 35130 Puerto Rico de Gran Canaria, Spain

➤ Servatur Casablanca Suites & Spa - Adults Only | Gran Canaria

Set overlooking the sea, the adults-only Servatur Casablanca Suites Spa - Adults Only is an ideal accommodation for spending a relaxing break in the sun on the island of Gran Canaria.

Lie back and soak up the sun on one of the loungers or hammocks surrounding the complex’s year-round heated pool. There is also a free spa centre and fitness suite on site where you can enjoy a range of treatments or a relaxing massage for a surcharge.

The on-site restaurant and bar, The Club, offers a buffet breakfast and a more formal sit-down meal in the evening. After dining, you can sit back with a drink in the poolside bar or in the rooftop chill out.

The rooms in the Servatur Casablanca Suites Spa - Adults Only boast balconies or terraces with views of Puerto Rico and the sea. They all have a kitchenette and free WiFi.

See photos for Servatur Casablanca Suites & Spa

Review score

Based on 70 reviews

Facilities

8.5

Cleanliness

8.7

Comfort

8.9

Value for money

8.2

Location

8.4

Total

8.5

Free WiFi

7.7

Room choices in Servatur Casablanca Suites & Spa

Junior Suite

Superior Junior Suite

Suite Junior Superior High Floor 1 Adult

Suite Junior Superior High Floor 2 Adults

Suite Junior Superior Large Balcony High Floor

Suite with Balcony High Floor 2 Adults

Suite Junior Superior Large Balcony

Suite with Balcony High Floor 1 Adult

Servatur Casablanca Suites & Spa Services

Internet	WiFi is available in all areas and is free of charge.
Parking	No parking available.
Bathroom	Toilet paper, Towels, Slippers, Private bathroom, Toilet, Free toiletries, Bathrobe, Hairdryer, Shower
Bedroom	Linen, Wardrobe or closet
Outdoors	Outdoor furniture, Outdoor dining area, Sun terrace, Balcony, Terrace
Kitchen	Dining table, Coffee machine, Toaster, Stovetop, Kitchenware, Electric kettle, Kitchen, Microwave, Refrigerator, Kitchenette
Room Amenities	Socket near the bed, Sofa bed, Drying rack for clothing, Clothes rack
Activities	Bicycle rental Additional charge, Happy hour Additional charge, Beach, Games room, Golf course (within 3 km) Additional charge
Living Area	Dining area, Seating Area, Desk
Media & Technology	Flat-screen TV, Satellite channels, Telephone, TV, Pay-per-view channels
Food & Drink	Coffee house on site, Wine/champagne Additional charge, Special diet menus (on request), Snack bar, Bar, Restaurant, Tea/Coffee maker
Reception services	Invoice provided, Concierge service, Luggage storage, Tour desk, Currency exchange, 24-hour front desk
Cleaning services	Daily housekeeping, Laundry Additional charge
Business facilities	Fax/photocopying Additional charge
Safety & security	Fire extinguishers, CCTV in common areas, Smoke alarms, Security alarm, Key card access, Safety deposit box
General	Shuttle service Additional charge, Adult only, Minimarket on site, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Hardwood or parquet floors, Soundproofing, Car hire, Soundproof rooms, Lift, Airport shuttle Additional charge, Non-smoking rooms, Room service
Outdoor swimming poolFree!	Open all year, Pool/beach towels, Pool bar, Sun loungers or beach chairs, Sun umbrellas
Wellness	Fitness/spa locker rooms, Fitness, Spa/wellness packages, Foot bath, Spa lounge/relaxation area, Steam room, Spa facilities, Body wrap, Body scrub, Body treatments, Pedicure, Manicure, Facial treatments, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Hammam, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre, Solarium, Fitness centre, Sauna
Languages spoken	English, Spanish

Servatur Casablanca Suites & Spa Terms and Conditions

Check-in	From 15:00 to 00:00
Check-out	From 07:00 to 12:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit	A damage deposit of EUR 150 is required on arrival. That's about GBP 128. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds	Children are not allowed.
Age restriction	The minimum age for check-in is 18
Pets	Pets are not allowed.
Accepted payment methods	Cash Servatur Casablanca Suites Spa - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

To consider

Please note that the property does not accept American Express as a payment method.

Please note that the property has 16 parking spaces available.

Please note that the free access to the Spa Centre is on request and subject to availability.

Please note that the half board includes breakfast and dinner. Drinks are not included in dinner

When booking Half Board for the 24th of December, this will include a Gala Dinner

When booking Half Board for the 31st of December, this will include a Gala Dinner

Reservations for December 24 include a special dinner.

Reservations for December 25 include a gala.

Reservations for December 31 include a gala.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Servatur Casablanca Suites & Spa - Adults Only in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of € 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Other known names for Servatur Casablanca Suites & Spa

Servatur Casablanca Suites & Spa - Adults Only

Servatur Casablanca Suites

Servatur Casablanca Suites & Spa (Only Adults)

Frequently asked questions about Servatur Casablanca Suites & Spa

How do I get the best price guarantee for Servatur Casablanca Suites & Spa?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Servatur Casablanca Suites & Spa. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Servatur Casablanca Suites & Spa?

WiFi is available in all areas and is free of charge.

Is there free parking available at Servatur Casablanca Suites & Spa?

No parking available.

What are the outdoor activities at Servatur Casablanca Suites & Spa

Outdoor furniture, Outdoor dining area, Sun terrace, Balcony, Terrace

What languages are spoken at Servatur Casablanca Suites & Spa?

English, Spanish

What are the general services offered at Servatur Casablanca Suites & Spa?

Shuttle service Additional charge, Adult only, Minimarket on site, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Allergy-free room, Wake-up service, Hardwood or parquet floors, Soundproofing, Car hire, Soundproof rooms, Lift, Airport shuttle Additional charge, Non-smoking rooms, Room service

Are pets allowed at Servatur Casablanca Suites & Spa?

Pets are not allowed.

What is the check-in time at Servatur Casablanca Suites & Spa?

From 15:00 to 00:00

What is the check-out time at Servatur Casablanca Suites & Spa?

From 07:00 to 12:00

100% real reviews of Servatur Casablanca Suites & Spa

If you have any questions regarding the facilities or services provided at Servatur Casablanca Suites & Spa, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

Ireland

Adam

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Good

Staff were incredible

Place was a little dated, rooms in need of a refurb, shower walls literally peeling off.

United Kingdom

George

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Had a great time

Lovely big room & bed .Nice breakfast room overlooking the pool.Good choice of breakfast.

The bathroom was big & a nice big shower but all round the base of the shower looked like black mould so it was a it off putting.So needs some attention.If elderly you would have to get a taxi back as very high .but lovely views.

Denmark

Scott

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Excellent stay in all ways except for mix up with booking.com website

Everything but particularly the staff. They are obviously well trained and are really customer focused! With a few issues we had they dealt with it professionally and could make decisions! In fact we had the feeling all knew who we were and were really helpful and happy to work with, from cleaning staff through to front of desk. We did have an issue with booking.com

When we arrived the hotel did not have the room we thought we had ordered but they fixed this in a very good way. What we didn’t know is that booking.com are selling the wrong rooms on its website. We ordered a superior junior suite that booking.com say comes with a spa AND hotub. On the hotels own website we could later see that it’s a completely different room! We paid for something on booking.com that was not the deal! Watch out for this and check with the website of the hotel first! I’ve loaded pictures below to show this

Ireland

Jacqueline

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Exceptional

Everything

There was nothing not to like

United Kingdom

Gary

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Super short term break in a lovely hotel

Lovely atmosphere with really friendly and helpful staff. Facilities were good and food and drink was of a good standard and value for money.

Not much to be honest. Perhaps it’s closeness to the party area of the old shopping centre which went on to 4am most mornings and created a lot of noise.

Germany

Roland

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Nice room with great views in typical big hotel

Big room with big balcony and nice view over town

Typical “big hotel flair” Breakfast quality as usual for such places mediocre Kind of long way up from centre

Ireland

Daniel

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Very Good

Breakfast was very good plenty of options, The rooms were great the balcony was very big and spacious. Staff were really welcoming and friendly and helped with anything we asked. The pool was Also nice and calm and pleasant.

There is a lot of steps to and from the hotel to the Nearby pubs and restaurants but we knew this coming so for young people it’s fine but older people not so much. A taxi only costs 4-5 Euro though which isn’t too bad.

Netherlands

Anastasia

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Perfect stay in a perfect location

Great location and facilities (swimming pools and spa). Room was very big and very clean. Breakfast was amazing

Nothing

Spain

Jennifer

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Insuperable

El personal maravilloso en especial ainoha de recepcion

Lithuania

Vainius

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Amazing stay. Will hopefully come back! :)

Very friendly staff - from greeting at the reception to the bartender at the roof top bar. Also, my wife received a bottle of a sparkling wine for her birthday, which was a very pleasant surprise :) Amazing pool area with the relaxing, calm music. Good and rich breakfast meal options. Very nice roof top bar! And the best thing was the view and location - the hotel is at the heart of Puerto Rico.

The room cleaning service could be a little better - we noticed that the room floor was cleaned maybe only once or twice during our whole stay. Also, there was a time when no one changed our towels, when we left them specifically on the floor to be changed and we had to get the fresh ones ourselves at the reception.

Ireland

Colm

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Very Good

Room very good , breakfast very good .

Went to visit rooftop bar twice when it was supposed to be open during advertised opening times , it was in darkness both times.

United Kingdom

Natalie

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

A hotel with all the amenities you could ask for, in a great location

The hotel has everything you could need - with great facilities like the gym, spa, roof terrace, pool and restaurant. The location is ideal - 5 minutes walk from the local malls with lots of restaurant options (although lots of steps as it's obviously set up high). All the staff were very friendly, and the breakfast and lunch food options were really good (and lunch was reasonably priced). We really liked having a mini kitchen in the room with a proper fridge, microwave and hob as it meant we could prepare our own food if needed!

We ate dinner at the restaurant one evening which was fine, but nothing too special. But with so many local restaurant options this wasn't a big problem.

Ireland

Alex

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

A beautiful hotel in a great location close to the shopping Center (strip) and mogan mall. 15 mins walk to beach

Hot tub was great beds were comfortable, pool was lovely and lots of sun beds available. Poolside bar food was great. Staff were friendly and helpful. It’s close to all local amenities

The rooftop bar wasn’t great, it has so much more potential than what’s currently being offered, for example live music, entertainment during the evenings. The dinner buffet menu didn’t interest us because the food options were limited and it was quite expensive. Also 3.95 for a small beer at the poolside bar when you can get one at the shopping Center for half that..

United Kingdom

David

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Really enjoyable.

A great experience! The staff were great breakfast was oK and rooms clean. Only draw back was the steps from the town centre which after a few days you got used to.

The steps.

United Kingdom

Emma

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Good

Room was spacious and kitchen well equipped. Breakfast buffet choice was very good although orange juice was watered down or more like a cordial. Staff lovely throughout the hotel and cleanliness was very good. View was lovely from the 8th floor and we enjoyed the chill out zone on the roof terrace. Beds were very comfortable, the air con was efficient and quiet and the black out curtains ensured a good night sleep. Good availability of sunbeds and parasols. I used the spa once during our stay (good sauna and steam room).

The bathroom was lacking in toiletries (only liquid soap/shower gel in a bottle provided) and we regularly had trouble with very hot water coming out of the cold tap which after a few visits was sorted. The jacuzzi on the balcony was more like a whirlpool bath and had no water in it so we didn't use it. The toaster was extremely slow at breakfast. The photos of the hotel and pool (possibly taken back in 2017) sadly didn't represent how it is looking today and the pool is much smaller than the photo suggests so we didn't stay at the hotel poolside during the day.

Ireland

Olive

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Very good hotel and lovely staff.

Very nice and excellent choice for breakfast

Nothing

United Kingdom

Tazeen

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Wonderful

We had very spacious rooms. The morning breakfast spread was not too bad. Views from the room were just amazing.

Ireland

Lauren

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

6/10, but entertainment and food let it down big time

The rooms were lovely and clean, and it was very central

The food in the hotel was not nice at all, there is also a lack of entertainment at night and during the day at the pool. The staff also seemed very stretched and unsupported.

Ireland

Shirley

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Good

Rooms spa and pool area

Restaurant staff could be more freindly chefs ‍ looked like they needed a lesson on people how to be helpful Never promoted they done omelettes when asked didn't seem 1 bit happy Reception staff we're ĺovely

Ireland

Mark

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Servatur Casablanca Suites & Spa

Very Good

Great Location, room very clean with clean towels every day. Staff very friendly and helpful. Overall Great week would definitely stay again.

Contact us
Servatur Casablanca Suites & Spa +34 928 72 56 56

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Servatur Casablanca Suites & Spa ★★★★

FROM 52,00 (EUR €)

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Servatur Casablanca Suites & Spa - Adults Only | Puerto Rico

➤ Servatur Casablanca Suites & Spa - Adults Only | Gran Canaria

See photos for Servatur Casablanca Suites & Spa

Room choices in Servatur Casablanca Suites & Spa

Servatur Casablanca Suites & Spa Services

Servatur Casablanca Suites & Spa Terms and Conditions

Other known names for Servatur Casablanca Suites & Spa

Servatur Casablanca Suites & Spa - Adults Only

Servatur Casablanca Suites

Servatur Casablanca Suites & Spa (Only Adults)

Frequently asked questions about Servatur Casablanca Suites & Spa

How do I get the best price guarantee for Servatur Casablanca Suites & Spa?

Is WiFi available at Servatur Casablanca Suites & Spa?

Is there free parking available at Servatur Casablanca Suites & Spa?

What are the outdoor activities at Servatur Casablanca Suites & Spa

What languages are spoken at Servatur Casablanca Suites & Spa?

What are the general services offered at Servatur Casablanca Suites & Spa?

Are pets allowed at Servatur Casablanca Suites & Spa?

What is the check-in time at Servatur Casablanca Suites & Spa?

What is the check-out time at Servatur Casablanca Suites & Spa?

100% real reviews of Servatur Casablanca Suites & Spa

Adam

George

Scott

Jacqueline

Gary

Roland

Daniel

Anastasia

Jennifer

Vainius

Colm

Natalie

Alex

David

Emma

Olive

Tazeen

Lauren

Shirley

Mark

How can we help you?

- Servatur Casablanca Suites & Spa - Adults Only -